The Kansas City Public Library

How to Write a Business Plan

A business plan is a multi-purpose document.
It will:

  • Show whether your business idea is feasible (and can make a profit)
  • Help you to think through your business and stay on track
  • Help you communicate your ideas to others, such as bankers, suppliers, partners, etc.

A business plan outlines your business and should include:

  • The goals you have for your business and your strategy for accomplishing the goals.
  • An explanation of the day-to-day operations of your business.
  • Your reasons for believing your business will be a success.

Your business plan should be read and reviewed frequently so that you can update it as conditions in your business, industry, and/or economy change.
Most business plans include six to eight key sections:

  1. Executive summary
  2. Business/company description
  3. Products and/or services
  4. Market analysis and marketing plan
  5. Management team/key personnel
  6. Operation plan/strategy and implementation
  7. Financial plan/projections
  8. Appendices

Let's look briefly at each of these sections.

1. Executive summary

The executive summary is a brief (2-3 pages) overview of your company. It should contain:

  • Your mission statement
    • 101 Mission Statements (2007) Jeffrey Abrahams
    • Say It and Live It (1995) Patricia Jones
    • The Mission Statement Book (1995) Jeffrey Abrahams
  • Goals and objectives
  • A synopsis of all of the other sections of your business plan.

Back to Top

2. Business/company description

The business/company description section is where you describe the structure of your business. Include:

  • Company name
    • Check to see if the name you have selected for your business is currently being used by an incorporated company in Missouri by going to the Missouri Secretary of State’s
    • You can also check to see if the URL address you would like to use for your business's web page has already been claimed by going to a Whois Service
  • Legal form of ownership (sole proprietorship, LLC, etc.)
    • Entrepreneur Magazine’s Ultimate Book on Forming Corporations LLC's, Sole Proprietorships, Partnerships (2004) Michael Spadaccini
    • Forming a Partnership (2007) Ira Nottonson
    • LLC or Corporation? (2010) Anthony Mancuso
  • Basic description of the industry in which you operate
  • Your company strengths
  • Niche or problem your company will fill
  • Your reasons for starting the company.

Back to Top

3. Products and/or services

The products and/or services section is where you explain what your company will do.

  • Detailed description about your product or service
  • Pricing information
  • Your product's competitive advantage

Back to Top

4. Market analysis and marketing plan

Outline who your customers are, where they are located, the current and projected state of the industry and your competitors. Describe how you plan to market, promote, and encourage growth in the demand for your product. Think of this section as the place to justify the need for your product and to explain why your company will be successful.
Describe in detail who your customer is:

  • Consumers or individuals are defined in terms of demographic characteristics: age, sex, race, ethnicity, education, income, etc.
  • Identify how large this population is and where it is located by using ReferenceUSA, American FactFinder, USA Counties, MO Census Data Center, Mid-America Regional Council (MARC), and books such as Community Sourcebook of Zip Code Demographics and CEDDS: The Complete Economic and Demographic Data Source, available at the Kansas City Public Library.
  • Business customers are defined by industry, size, and location. Obtain data on the potential size of your business customer base by using the Economic Census, ReferenceUSA, and Sorkins' Directory of Business & Government.

Your business plan needs to include information on your competition: highlighting specifics on your major competitors, including their size, pricing, advertising methods, and quality of goods. Some of the research you employ in this section will need to be primary research.

  • Identify your competitors and their market size by using the ReferenceUSA database. Our Researching a Company guide will provide you with additional sources.
  • Identify indirect competitors. The MONASH Marketing Dictionary defines indirect competition as: "a product that is in a different category altogether but which is seen as an alternative purchase choice; for example, coffee and mineral water are indirect competitors." You can find your indirect competitors through the ReferenceUSA database.

Create a SWOT analysis of the industry that you are operating in. A SWOT analysis looks at the Strengths, Weaknesses, Opportunities, and Threats to the industry. Identify the maturity of the industry, the growth potential, the underserved population, your niche, changes in the industry that will provide opportunities and/or threats, and consumer trends. Reveal what might impact the industry for good or bad, be it the economic climate, growth in competitors (domestic and international), change in governmental regulations, advances in technology, and lifestyle changes.

Marketing Plan
Now that you have outlined your customer base, your competition and the industry arena, explain the strategy for marketing your product or service.

  • Word of mouth is often stated as a primary method as it appears to be inexpensive and not time-consuming. However, to be effective, you need to be proactive in guiding this approach. You might want to read some books about word of mouth marketing.
  • Network with people in your business, other entrepreneurs, and potential customers or clients
  • Paid advertisements is another common approach. Newspapers, radio, magazines, billboard signs are all locations where ads can be placed. Check out these library for rates and outlets:
    • Standard Rate & Data Service
    • Gale Directory of Publications and Broadcast Media
  • If you wish to hire someone to write and place your ads you might want to consult the Advertising Red Books as a way of learning about advertising agencies.
  • Websites, blogs, podcasts, MySpace, YouTube, Facebook and Twitter are all inexpensive ways to present your product and/or service. The many ways in which these can be employed effectively can be learned by reading:
    • Twitter Revolution (2008) Deborah Micek
    • Blog Marketing (2006) Jeremy Wright

Back to Top

5. Management team/key personnel

  • Name key employees/advisors, their backgrounds and qualifications
  • List professional services you have employed (lawyers, insurance agents, accountants)

Back to Top

6. Operation plan/strategy

This is where you describe the details of the daily operation of your business.

  • Location
  • Building/office description and size
  • Customer/supplier access (parking, highways, airports, warehouses)
  • Suppliers: ReferenceUSA, print directories
  • Permits, licenses (link to business license page)
  • Federal regulations
  • Staff and compensation: Salary Facts Handbook (2008) JIST Works, Inc. and Bureau of Labor Statistics

Back to Top

7. Financial plans and projections

Your finances:

  • Balance sheet
  • Income statement
  • Projections

A key source to use when evaluating your financial statements is Annual Statement Studies Robert Morris Associates. This source gives the ratios that are average in your industry and is used by bankers when evaluating loan prospects. A similar source is Dun & Bradstreet's Industry Norms and Key Business Ratios.
The following books can provide you with a more complete understanding of financial reports.

  • Streetwise Finance and Accounting for Entrepreneurs (2006) Suzanne Caplan
  • Keeping the Books (2008) Linda Pinson
  • Financial Management 101 (2008) Angie Mohr

Back to Top

8. Appendices

  • Copies of contracts
  • Prepared promotional information
  • Photographs and/or maps of operating locations

Back to Top
There are many sources in the library that can assist you in the writing of your plan. You can read actual successful business plans in the Business Plans Handbook.
The following books will give you additional information about business plans:

  • Ernst & Young Business Plan Guide (1991) Daniel R. Garner
  • Your First Business Plan (2005) Joseph A. Covello
  • How to Prepare a Business Plan (2001) Edward Blackwell

For additional information, contact an H&R Block Business & Career Center librarian by phone, 816.701.3717, or by e-mail,
Back to Top

KCResearch ® is the authoritative and unbiased source for all types of research about the Kansas City area as well as studies and reports done by Kansas City researchers. KCResearch also provides tools to inform users on current topics in research and facilitate conversation and collaboration between community members, whether they're professional researchers, entrepreneurs, students, or members of the general population.